Fair Pricing Policy

At Rigs & Gigs we have thought carefully about our pricing policy and have set our prices as part of our fair pricing policy. We love what we do and firmly believe long term relationships with our customers can only come from trust and fairness. It is our policy to be transparent and provide our customers with quality services at a fair price.

Our fair pricing policy includes:

  • Great package prices online with our most popular equipment including sound and lighting
  • Price match guarantee – show us a cheaper quote for similar equipment and services and we guarantee that at a minimum we will match it. If you have found a better price, please call one of our team on 0800 024 6132.
  • We will never overcharge you by overpricing or hiring you equipment you don’t need just to make more money
  • We manage resources and budgets, for example we would supply just one technician if your event has less than 100 people, most other companies would hire you two technicians
  • We have a long term focus valuing business relationships over short term profiteering
  • We support our customers – we are happy to discuss your event even if your budget is limited, if we can help we will
  • Mutual respect – we do not focus on just profits, we love what we do and are committed to making sure your event is a success, your success will be our success

We are committed to the success of our customers and believe that your hard work is as valuable as ours. Our pricing is based on our cost plus a reasonable profit margin to allow for continued growth and development of our business, employees and future product enhancements.

Price Match Guarantee

Alongside our fair pricing policy we offer a price match guarantee. If you can show us a cheaper quote for similar equipment and services, we guarantee that we will match the price of an identical hire equipment hire, if you provide a genuine online quote from another company at the time of booking with us. To submit your quote please click here and complete the online form. We aim to respond to your enquiry within 4 hours.

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